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VICTOR ROGERS asked on March 2, 2013. Status: Answered & Closed.

Windows Explorer Stopped Working And Restarting

» I am using W7, after logging in am getting these error frequently and slowing my system. this is happening since yesterday. I didn't installed any new software or any any changes to the system. Even I scanned complete system with ESET antivirus. nothing showing any wrong.


Best Answer

» Some PC users contact me and complain that, some programs on their computers seem conflict with the kernelbase.dll file. That is because they crash the moment while launching them and kernelbase.dll is the fault module. What really is the kernelbase.dll file and how can they solve kernelbase.dll error on computer the quickest way?

Several programs will use the kernelbase.dll file at the same time. If you delete one program containing this data which is used by other programs, you will get a kernelbase.dll missing application error message as a result of this missing piece. In this way, it is highly recommended that you should remove a particular software from your computer with a professional program uninstall tool. This helps to prevent the mis-removal of the kernelbase.dll files from the computer. And sometime, if the kernelbase.dll error message appears soon after you uninstall a program from the computer, directly reinstall it will sometime helps to deal with it.

Also, when the kernelbase.dll is missing, you can simply type the find name on Google to find and download an exactly same file. But this will probably leat you to an unsafe website and make the situation worse. You can simply choose DLL Suite, which is a safe and free dll file library with most update version!

Dll suite can also fix the dll missing issues caused by viruses/Trojan(Trojan:Win32/Bumat!rts), allowing you to free download any file you need!

HEINZ FRIEDMAN replied on March 7, 2013


All Answers:

  1. DONALD HERMAN replied on March 2, 2013: » I can tell you from my experience that Firefox is a lot less buggy than IE9 with Windows 7. You can download it from http://www.mozilla.org.

  2. CRAIG HUNTER replied on March 2, 2013: » Click on CTRL+ALT+DELETE and open the task manager, type "explorer.exe" in the run menu and your explorer will run, if the file is missing or the computer has got virus, then use a good antivirus program to scan it.

    Use Hit Malware its free and it may help. Go to safe mode by pressing F8 while boot, and restore your computer to earlier time if the above suggestions don't help.

  3. MIKE BURNS replied on March 3, 2013: » The "Faulting module" is the KERNELBASE.dll which is a Windows system file. It is quite possible a third party file is actually causing the crash, So, at this point, it may be useful to try to capture a user-mode dump of the explorer.exe crash to get more information on the files involved in the crash.

  4. VICTOR ROGERS replied on March 4, 2013: » After I making .reg file as you mentioned above doing copy n paste in notepad "[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error

    Reporting\LocalDumps\explorer.exe]"DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\00,6d,00,70,00,73,00,00,00" and trying to merge the file, I get the following error window."cannot import C:\Users\AkbarVV\Documents\s.reg:The specified file is not a registry script. You can only imort binary registry files from within the registry editor."

  5. MIKE BURNS replied on March 4, 2013: » Try again - make sure to include the "Windows Registry Editor Version 5.00" line: Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]"DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\00,6d,00,70,00,73,00,00,00

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