THERON FRASER asked on March 11, 2013. Status: Answered & Closed.
BSOD By Ntoskrnl.exe Fltmgr.sys And Fileinfo.sys
» Bluescreen viewer said most of my BSOD encounter was caused by the driver ntoskrnl.exe, fltmgr.sys, fileinfo.sys and the windows update can rarely download the updates. But after formatting my PC, the blue screen messages I encountered is still the same, which is PAGE_FAULT_IN_NONPAGED_AREA and MEMORY_MANAGEMENT.
Firstly check your Ram sticks one by one; just because RAM is brand new doesn't mean you shouldn't check it if you're having problems! It the RAM is not the culprit, then you can run a full scan.
Ntoskrnl.exe is a critical process in the boot-up cycle of your computer. Note: ntoskrnl.exe can be altered by the w32.bolzano virus and its variants. If this process appears in WinTasks, please update your virus definitions immediately. This virus often causes BSOD.
fltmgr.sys is Microsoft Windows file system filter manager file. It can be easily hijacked by virus and result in blue screen. A virus, such as HackTool:Win32/Passview, can disguise itself as Fileinfo.sys and causes blue screen of death.
As all these threee file gathered together, causing this problem, I suggest to use DLL Suite to deal with it. Just because it has a comprehensive feature to fix the Exe virus infection and sys bsod. You simply do as follows:
Download DLL Suite install and run, then click DLL Suite's Dashboard menu > Click Scan DLL Errors button > Click Fix DLL Errors button after the scan, and the blue screen or any other sys file related error will be repaired automatically. With the help of DLL Suite, it is much easier to fix BSOD and other errors due to the .exe files and .sys files.
MAGGIE PAULO replied on March 17, 2013
- BRYAN RUDNICKI replied on March 11, 2013: » Before we can get to the underlying causes you have a couple of drivers that need updating: WibuKey64.sys, gdrv.sys and intelppm.sys
They may, in fact, be the cause of the crashes, especially the Gigabyte (known to cause them)
- MICHAEL FRANKS replied on March 12, 2013: » Method 1: I would suggest you to try the steps mentioned from the link below, which would help you to resolving stop (blue screen) errors in Windows 7.
Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost
Method 2: Click on the link below to provide logs of the time when the computer crashed
- BRIDGET OSAKUNI replied on March 13, 2013: » Run Hit Malware to check any Virus infections. If the scan shows any infection, the infected files may have been deleted, and there might be a chance of data loss.
- MARK STYNO replied on March 15, 2013: » You need to update the Nvidia High Definition Audio driver. You can go to your computer manufacturer and download the most current driver. If you are not at Service Pack 1, you can download and install instead of doing individual updates.
- JESSE HAMILTON replied on March 16, 2013: » I've downloaded the 903MB file but it says "Installation was not successful". it says to check on system update readiness, but I had encountered this problem before, it was when I downloaded the windows malicious tool remover, and try to run it. I followed the steps and somehow it crashed my computer, which I can't even make a new folder by right-clicking on the desktop.
I think it's become more critical now, since the eastern asian language in my profile won't show and the icon for my microsoft office is now changed into 'unknown file types icon'
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