Dxgmms1.sys Blue Screen
DAVIS DISHNER asked on January 13, 2013. Status: Answered & Closed.
Blue Screen In Dxgmms1.sys
» I'm getting a blue screen in Windows 7 Ultimate 64 bit in dxgmms1.sys which seems to be a DirectX related file. I have a memory dump for the crash but I can't find any way to submit it or report it to Microsoft. What can I do to resolve this problem?
The causes of blue screen vary greatly from game specific bug; a bad sector in HDD to malware/viruses like TrojanDownloader:MSIL/Aftudoro.B. As an average computer user, its really troublesome to determine the exact reason behind it, not to mention to fix it completely!
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KHORREN LALLY replied on January 20, 2013
- SAMANTHA CAVA replied on January 13, 2013: » I have exactly the same problem. Windows 7 x86 Ultimate. And for me it's not because of videocard. The problem first time appeared when I had installed new soundcard. Tried different combinations of old and new drivers for soundcard and videocard, but problem persist while soundcard is physically installed in my pc. Besides I've tried my soundcard on other windows 7 pc, and it works flawlessly.
Read somewhere in internet dat that bsod is directx issue, and sometimes is caused by problems with memory (even if your memory works well in other pc, it can be some motherboard unknown issue with untested combinations of memory/motherboard manufacturer, type or latency) or power supply.
- YOLANDA BROWN replied on January 14, 2013: » it's definitely not the game, i get this BSOD, and i'm not playing any game. It happened to me twice, when I opened too many tabs in google chrome at once, the chrome got freezed, so I tried to close chrome, and open it again, and again open the tabs, because i didn't wanted to loose the pages, but the chrome hangs up again... after a few times (5-10), I got the bluescreen, so I tought it's chromes fault. I have win7 x64, nvidia graphics.
- ROMAN KARNAOUKHOV replied on January 15, 2013: » I'm using Mobile Intel 4 Series graphics on Toshiba L450 and still getting this blue screen over and over, i don't think therefore that it is a graphics problem, as said by others i think its more of a Direct X issue than it is a Nvidia or ATI issue, therefore i recommend you backup all your documents and consider reinstalling the OS in this case: configure windows to receive only the recommended updates and not everything that it thinks is vital, or even better approve of everything that it downloads, anything to do with graphics and sound should be installed from either the company website like in my case TOSHIBA.
- CHRISTOPHER HIGGINS replied on January 15, 2013: » here is a Plan B,you might think that it is crazy,but it works:
if you have a windows 7 cd\dvd insert it and then boot from the disk,select the language,now select repair my computer,here you select the DOS tool:
now as we know the crashed file is DXGMMS1.sys,so after you enter DOS type the following CMDs:
attrib -s -r -h DXGMMS1.sys /s;
del DXGMMS1.sys /s /q
then exit DOS and reboot and then boot from HDD (Hard disk)
the windows will probably boot normally, but if you faced some drivers and hardware problems, connect to the internet and update your drivers.
note: this plan should work only if the Blue Screen Displayed a File name with .dll\.sys, here it should be DXGMMS1.sys.
- SCOTT RUMLEY replied on January 18, 2013: » the above works but its missing some essential steps as you will not be able to reinstall graphics drivers otherwise on windows 7 you have to then reboot machine and do a system restore and it fixes the issue as windows will then put the dxgmms1 back where it should be, i was achieving major problems with ati6979 amd865be and 4gb corsair dominator tgt neory system but it was not hardware related. its a dx crash the systems file has got damaged or fragmented.
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