Starport.sys blue screen
SARA HELGESON asked on March 20, 2013. Status: Answered & Closed.
» I am having problems with my desktop, everytime i try to go into windows, I am getting a blue screen. and then it mentions the starport.sys file. I googled it and it said that it was some problem with a driver...
In most case, the StarPort.sys is safe as a normal windows process. This is a required Windows file and is used to load the needed files that are used with Microsoft Windows and Windows programs on your computer. However, there are kinds of viruses(Exploit:Win32/CVE-2010-0188) that can infect this file and may run as a service under the same name. The StarPort.sys virus is a serious infection which can damage your system and rip you off.
Unfortunately once you have been infected by StarPort.sys virus, your computer is rendered almost useless. The first signal that you'll notice is bsod. If you were going to open the task manager, you will see that there will be more than one instances of StarPort.sys process listing, consuming large amounts of system resources. Sometimes there will be only one StarPort.sys process which is taking up a very large amount of system resources on its own.
StarPort.sys error is a terrible computer error that can be caused by obsolete windows registry entries, damaged registry files, complicated registry errors, outdated or damaged drivers, disk errors, frightening Trojan invaders and memory problems. StarPort.sys error is related with StarPort.sys file. This dll file poses as a crucial component that is used to keep the StarPort.sys running smoothly and stably. It is loaded at startup to prevent any sign of irregular memory usage. If you need to fix StarPort.sys error, the best method is to make a comprehensive scan for your PC with an advanced StarPort.sys error fixer.
For any blue screen of death caused by .sys files like StarPort.sys, after the antivirus scan, you can use DLL Suite to fix BSOD and the associated dll errors at first, and then use it to free download the corrupt dll files.
TIMOTHY CLOSE replied on March 26, 2013
- SUSAN SCHIMKE replied on March 20, 2013: » Do you remember making any changes to the computer after which the issue started?
Along with posting the dump file as asked by auggy MVP, you may also have a look at the following article link:
Resolving stop (blue screen) errors in Windows 7
- STEVEN ECHOLS replied on March 21, 2013: » To perform a Clean Boot on a computer that is running Windows 7:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup Items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.7. After the computer starts, check if the issue is fixed.
If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source: http://support.microsoft.com/kb/929135
Also, see the section on how return your computer to a Normal startup mode by following the steps under "Reset the computer to start as usual", after performing the clean boot troubleshooting.
- NIKOS SARGIANOS replied on March 22, 2013: » If you update drivers manually then it is a good idea to disable Driver Installations in WindowsUpdates, this leaves Windows Updates ON however it will not install drivers which will usuallybe older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it)and then go look for new ones manually if you wish.
- GEORGIA CUTTING replied on March 23, 2013: » It looks likes you have a malware infestation. Boot the computer to safe mode with networking and download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans. http://www.precisesecurity.com/how-to/ht-smodewnet.htm.http://www.malwarebytes.org/products/malwarebytes_free.
Download and run SuperAntiSpyware (Free Edition).http://www.superantispyware.com/download.html
- A GRIFFITHS replied on March 25, 2013: » Step 1: Boot the computer in safe mode and check if the issue persists.
Step 2: If the issue does not occur in safe mode then, start the computer in clean boot to check if any third party program is causing the issue.
Note: After you have finished troubleshooting, follow ‘Steps to configure Windows to use a Normal startup state’ to boot to normal mode.