JANA LARMER asked on February 14, 2013. Status: Answered & Closed.
Unable To Boot Safe Mode Stops After Crcdisk.sys
» My computer (an HP m9200t) no longer fully boots after installing a new windows update. About 30 seconds to 2 minutes after signing in I can no longer interact with my desktop. I sometimes receive a screen that says Kbd.exe failed to initialize properly. When I run a system diagnostic, I am told there is a problem with one of my hard drives. I have also tried to boot in safe mode, but the system hangs immediately after loading crcdisk.sys
If you're trying to run chkdsk on a single partition and it hangs, you've got a hardware issue of some sort. The recovery partition is another partition; if you can repro the issue with the 'main' partition, that's a problem. That you can browse files isn't nearly as intensive a test as chkdsk, and so doesn't discount a hardware issue.
Just because loading 'stops' at crcdisk.sys doesn't mean that much - it could be something that loads immediately after that, or all kinds of things. If safe mode won't work, and you can't run chkdsk, I'd probably first reimage, taking care to watch what happened to the drive, and, assuming the same issues kept popping up (disk errors) I'd look into replacing the drive.
Drivers are a special kind of software that lets an app or apps talk to your hardware. And drivers are more prone to cause crashes and BSODs than anything else. Worse, they can be difficult, sometimes even impossible to remove/uninstall. That's why you should be careful while run an auto antivirus scan, clearing the wrong checkbox in Autoruns can break Windows *Permanently*
As for the software problem related to system crashes by sys file errors, you may choose DLL Suite, which is a special tool to fix this kind of trouble，including blue screen.
Download DLL Suite, install and run > Click Dashboard menu and > Click Scan DLL Errors button > Click Fix DLL Errors button after the scan. And all the problems are fixed, including the dll file error.
KEVIN RUSSELL replied on February 17, 2013
- KEVYN MILLER replied on February 14, 2013: » The error the OP is getting has nothing to do with Windows Updates or his RAM or malware. It means that your hard drive is failing. And doing a clean install on a failing hard drive isn't going to work, either.
You can test the hard drive yourself or take the computer to a reputable local professional. You'll need to purchase a new hard drive and do a clean install/factory restore of Windows.
- ANDREW TUELL replied on February 14, 2013: » This problem is not hardware it is software. I am trying to repair 12 laptops that all went down with this problem at the same time. System hangs on startup, forever and SafeMode shows the hang after crcdisk.sys loads. The crcdisk.sys is the cause of hard drive corruption, however, the driver that has been corrupted and is the initial sickness I have not yet identified. Apparently caused by a Microsoft update installed on a system infected by some trojan, judging from most of the info I have gathered over the past few days.
- JANA LARMER replied on February 15, 2013: » I have pulled out the "defective" hard drive and connected it as a secondary drive to another computer. By doing this I am able to read all of the information on the hard drive. That makes me think it is something in the windows software as well. I didn't think my computer had a Trojan(TrojanDownloader:Win32/Beebone.GP) at the time it went down, as I quite frequently check for them, but I guess you never know for sure.
- CYNTHIA REITZ replied on February 16, 2013: » There can be many reasons this error happens including disk corruption, some driver issues and others. It is possible that a driver up from Windows Update, an automatic updating program such as some system makers load, or even antivirus/antispyware/security updates causes a driver corruption.
It could have been malware just waiting for an Update to attack or even a reboot to attack.
Certainly would do an intensive check for malware and then a format Clean install after backing up any important data off the machine.
- JANA LARMER replied on February 15, 2013: » I have already tried using a boot disk to do a startup repair and it did not work. The startup repair runs and says issues are fixed, but windows still stalls after a hard disk boot. I have already purchased another hard drive and reinstalled windows and my machine is up and running again, so it is either the windows software or a failing disk. Like I said before, though, I am able to read information off of the old disk.
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